As part of the Louth Age Friendly County, an Age Friendly Customer Service Delivery Workshop was held on 21st March 2012 in the Ardee Day-care Centre. The workshop was delivered by Dermot McConkey , Managing Director of McConkey Performance Management Limited (www.mcconkey.ie).
Their clients include many of Ireland’s leading companies including most of the major Irish Banks, Building Societies & Insurance Companies. They also work with companies in the Manufacturing, Optical, Building, Hotel and Service Industries. Also present at the event was Gavin Duffy, Chair, Louth Age-Friendly Business Forum and star of RTE’s Dragon’s Den series.
The event was FREE OF CHARGE and was an ideal opportunity for businesses to learn how to tailor their delivery to meet Age-Friendly practices, which in turn, has major potential to increase business profits.
